
Q: We’ve been trying to find a way to improve communication with our customers, but neither our website nor our Facebook page is producing results. What would you suggest?

Restructuring is a difficult process, right?

I visit Africa often, and it is apparent that a “yes, we can” attitude is spreading across the continent, as awareness of its business and investment opportunities reaches around the globe.

Q: In Australia there is often an overt bias against employing older workers. In a recent business magazine article, a recruitment consultant stated he doesn’t look at anybody over 35.

Every entrepreneur and business leader I meet is trying to uncover the same secret: What will help them grow their customer base and keep those clients loyal?

Recognising failure and recovering from mistakes are essential skills for any entrepreneur.

Q: What do you do if you have a 50-50 business partnership with a friend, but after 10 years, it no longer works?

Entrepreneurs are innately curious people, which must be why I receive mail from readers around the world asking all manner of questions about my career and my personal life, and not just looking for

My mother used to urge me to put on clean socks and underwear every day, reminding me, “You never know if you’re going to get hit by a bus.”

I’m old enough not to take a major recession lightly; on the other hand, I’ve seen them before, and I’m getting a feel for the market’s cyclical upturns and downturns.